The enemy of every business owner is "Business Chaos". Every business owner understands Business Chaos - when the unexpected happens, when expectations and promises are broken from vendors or towards customers. Chaos tends to cause MORE chaos causing a crisis usually...
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Vet Clinic Operations: Visualize Your KPIs to Exceed Them
A prominent statement from top management mind, Peter Drucker, goes: “you cannot manage what you cannot measure.” Simply put, the only way to know and control success is by first being able to define and track said success. Without clearly defined KPIs (Key...