Support & Training

If a technical or accounting issue arises with your organization’s Microsoft Dynamics system you can rely on Mibusoft for fast, responsive support and training.

Our on-staff Microsoft Dynamics consultants and accountants can provide support and training for inventory, production, reports–whatever you need, whether it’s a critical emergency situation or a simple question. We can even assist you with accounting or financial matters associated with year-end or company restructuring.

The Support Services You Need To Get The Most From Your Investment

Mibusoft offers a complete suite of Microsoft Dynamics support offerings which consists of:

  • Support service
  • System monitoring (servers, databases)
  • Consulting
How To Request Microsoft Dynamics Support

For Microsoft Dynamics support requests, Mibusoft uses a web-based ticket system that opens a case and assigns it to the appropriate member of the Mibusoft support team. To open a support request visit: Support. If you prefer, you may also request support by contacting us at 1.855.885.4443 or support@mibusoft.com

We Also Offer Remote Microsoft Dynamics Support

Mibusoft utilizes TeamViewer when support assistance requires screen sharing to diagnose and address your need. Mibusoft’s screen sharing Microsoft Dynamics support service is available seven days a week, 24 hours a day. We will contact you within an hour during normal business hours and within three hours in the evenings and on weekends. Rates do not vary based on day or time and the minimum charged is fifteen minutes.

Thorough Training Services

At Mibusoft it is our belief that when your employees are supported with proper training they will be better able to utilize the full potential of the Microsoft Dynamics systems you have implemented.

Make certain that your IT department and users are fully up to speed and equipped to take advantage of all that your systems have to offer by leveraging Mibusoft’s extensive Microsoft Dynamics support and training services. Our experienced consultants can provide AP, AR, Financial and IT training, just to name a few. Since Mibusoft has offices conveniently located in Montreal, Quebec and Kitchener, Ontario, we can facilitate training onsite or remotely if preferred.

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