Veterinarian clinic achieves full inventory control, streamlined invoicing and productivity gains

“The success of our go-live was the product of well-designed project management by Mibusoft. Along with our team, Mibusoft planned and executed our complete go-live. Our business was not interrupted and our employees were supported. Post go-live we have continued to rely on Mibusoft to take our business processes to the next level. We continue to find ways that we can use the strengths of Microsoft Dynamics NAV to advance our business.”
–Marty Metzger, Metzger Veterinarian Clinic

Solutions Used

• ERP – Microsoft Dynamics NAV
• Microsoft Office 365
• Microsoft SQL Server
• Jet Reports
• Avalara Tax Compliance
• Mibusoft Any-Warehouse WMS
• Mibusoft SoftPest Field Service Management
• Just Vet SoftVet Veterinary Module

Services Used

• Microsoft Dynamics VAR
• Development & Programming
• Implementation & Process Optimization
• Support & Training
• Data Conversion & Integration
• Business Intelligence

The Situation

Metzger Veterinary Services is a large animal vet practice that covers southern Ontario. Their services range from emergency medicine and preventative health consultations for cattle, swine, sheep, equine, goat and rabbit operations, to cattle exporting and emergency slaughter service. The practice was experiencing operational inefficiencies with their current ERP system due to its inability to integrate with their financial system, manual dispatching, invoicing process and unequipped reporting system.

The Solution

Microsoft Dynamics NAV was implemented which allowed the practice to track inventory in their trucks, issue invoices in close to real-time, and email customer statements. In addition, Any-Warehouse was incorporated into the system to provide full inventory control, along with JetReports to facilitate customized reports and SoftVet for in-field notifications and transaction processing on mobile devices.

The Results

With a fully-integrated system now in place Metzger Veterinary Clinic has full visibility of all inventory, enabling management to make informed business decisions and achieve the best annual inventory count. The business is also enjoying enhanced distribution functionalities that accommodate legislation changes, and the invoicing process has been streamlined which has saved the clinic huge amounts on human resource and mailing costs. Lastly, real-time dispatching and in-app invoicing has led to impressive productivity gains from their field technicians.